Safety and Security Centre

Compare Property Private Limited (CPPL)
www.CompareProperty.in

 

Safety and Security Centre
We're committed to ensuring your property search is as safe as possible. Here you'll find lots of good, sensible advice - from tips about renting a property safely to advice on how to avoid the actions of fraudsters - we want you to stay safe no matter where your online experience takes you.

Avoiding fraud
Your online experience should be safe, straightforward and enjoyable. Following the simple steps below can help you keep yourself safe and secure.

Avoiding scams
If a property is offered at a much cheaper price, ask yourself why. Vendors and landlords will price according to the competition in the local market so if it looks too good to be true, it probably is…..

When enquiring about a property you have seen on CompareProperty.in always email using the 'Contact Agent' or call using the telephone number directly next to or below the property – click on 'View Phone Number' button. The buttons will open a CompareProperty form and after filling the required details, you will be able to view the Seller or Property Broker contact details.  

Always try to see the property you are interested in before paying any money. If you are unable to visit the property, ask someone you trust to do so on your behalf.

Be wary of upfront requests for payments or private information, a false sense of urgency or unnecessary details. Do not be pressurized into transferring large sums of money. Be especially sceptical if you're asked to transfer any money via a money transfer service.

Beware of 'phishing' emails. These are emails that are sent by fraudsters that look like they are from a legitimate organisation. The intention is to trick you into parting with sensitive or confidential information, such as a username or password, by clicking on a link to confirm your details. If you do, you may give a criminal valuable information. Most companies will never ask for your password details via an email, however, other tips include watching out for urgent warnings, bad spelling and impersonal greetings. If in doubt, type the website into your search bar. This will take you straight to the company's website, rather than relying on links provided in emails.

Always make sure you see relevant paperwork before you commit to a decision. For instance, when renting, ensure you have seen the original, taken self attested photocopy of PAN card, Voter Card, Aadhar Card, Passport, Bank Details (cancelled bank cheque) and submit the details to the local Police Station as per the guidelines laid by the Government / Police and local Resident Welfare Associations authorities etc.   

Fraudulent information
Fraudulent adverts may be placed by criminals posing as agents, often involving hoax property at a bargain price. A typical scenario may include:

  • The property is advertised at a price well below market value
  • The landlord/seller will ask you to email rather than call
  • The landlord/seller will claim they have had to move abroad or they don't have access to a phone due to the nature of their job (e.g. in the army, based on an oil rig or distant place across the globe)
  • They may ask for money to be sent abroad or via a false 'Payment Protection Service' using legitimate company names such as CompareProperty. They may also ask you to use a Money Transfer service etc.

Protect your PC

  • Ensure security software is up to date, including anti-virus protection, anti-spyware software and a firewall.
  • Set secure passwords.
  • Block spam emails and use an up to date web browser.
  • Encrypt and secure your wireless network to protect against eavesdroppers and freeloaders.

Phishing emails
Phishing emails are designed to look like they are from a legitimate company and try to trick you to click on a link and enter a username or password, usually under the pretence that you are confirming details. If you do, you may give a criminal valuable information.

Most companies will never ask for your password details via an email, however, other tips include watching out for urgent warnings, bad spelling and impersonal greetings. If in doubt, type the website into your search bar. This will take you straight to the company's website, rather than relying on links provided in emails.

Another tip is to check the email address from which the email has been received, or the websites URL (web site address). Fraudulent email addresses and webpages are designed to look legitimate but have subtle differences, such as including random characters in the URL (numbers, letters or other characters such as &,%,$ or £), or will direct you to a .com address where you would expect a .in   CompareProperty will always direct you to a .in (dot in) address.

If you believe you have received a phishing email please do not respond and report it to CompareProperty. If you are in any doubt about an email that you have received, please contact security@compareproperty.in

Phishing calls and text messages
Like phishing emails, phishing calls and text messages are made by someone pretending to be from a legitimate organisation. Typically, these calls and text messages will result in a requested action, such as a request for credit card details in order to make a refund or a request to click on a link in the text message, to reactivate an account or to advertise a property on site.

If you are unsure about a call or a text message, do not provide any details to the caller, and instead write to our Customer Services Team customersupport@compareproperty.in  Alternatively, you can contact us at security@compareproperty.in